Support Center
We're here to help you on your fitness journey. Find answers, get assistance, and connect with our support team.
How Can We Help You?
Whether you're new to FitNSet or need help with a specific feature, our support team is ready to assist you. Choose the option that works best for you.
Get in Touch
Email Support
Get detailed help via email
Send us your questions and we'll respond within 24 hours with detailed assistance.
support@fitnset.comLive Chat
Chat with our support team
Available Monday-Friday, 9 AM - 6 PM EST for immediate assistance.
Frequently Asked Questions
How do I track my meals with the camera?
Simply tap the camera icon in the meal logging section, take a photo of your food, and our AI will help estimate calories and nutritional information. You can always adjust the details manually.
Can I connect with a personal trainer?
Yes! You can browse and connect with certified trainers through our platform. They can create personalized workout plans, track your progress, and provide guidance throughout your fitness journey.
How do I create a workout plan?
Go to the "Workouts" section, tap "Create Plan", and choose from our library of exercises. You can customize sets, reps, weights, and rest periods to match your fitness level and goals.
Is my data secure and private?
Absolutely. All your personal information, workout data, and photos are encrypted and stored securely. We never share your data with third parties. Check our Privacy Policy for more details.
How do I sync my data across devices?
Your data automatically syncs when you sign in with the same account on different devices. Make sure you're connected to the internet for real-time synchronization.
Support Hours
📧 Email Support
Available 24/7. We respond to all emails within 24 hours, usually much faster during business hours.
💬 Live Chat
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Account & Technical Help
🔐 Forgot Password?
Use the "Forgot Password" link on the login screen. We'll send reset instructions to your email.
📱 App Not Working?
Try closing and reopening the app, check your internet connection, or restart your device. If issues persist, contact support.
🗑️ Delete Account
To delete your account, email us at support@fitnset.com with your request.
📊 Data Export
Need to export your workout data? Contact support and we'll provide you with a complete export of your fitness information.
Still Need Help?
Can't find what you're looking for? Our support team is here to help with any questions or issues you might have.
Contact Support